While surfing the Web in December, Keren Brophy got a message on her computer screen telling her to update her antivirus software. The pop-up message looked similar to Windows security warnings she'd routinely received. She paid $49.99 for a program called Antivirus 2009 from a company calling itself Meyrocorp and thought she was safe.
A few days after she installed the software, Ms. Brophy's computer wouldn't boot up properly and soon was unusable; she noticed the desktop icon for the software she'd bought had disappeared. She had to wipe her hard drive clean to get the computer working again. Hoping for a refund, she sent email to Meyrocorp but got only automated replies.
"I never got a dime back from them," says Ms. Brophy, a 37-year-old restaurant hostess from North Port, Fla. Meyrocorp couldn't be located for comment.
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